GET $25 off WHEN BOOK ONLINE WITH CODE: MYMOVE25

(916) 458-4411

7 days a week 8am-8pm

instantly 24/7/365

FAQ

img-3

How much does a move cost in Sacramento?

Rates start at $149/hour for two movers and a 16ft truck, $179/hour for three movers and a 26ft truck, $225/hour for four, and $265/hour for five. Add a one-time $99 flat rate for truck and gas, whatever truck size you need. You price the job yourself online — pick your crew, date and addresses and the quote comes back in minutes. No in-home visit, no sales call.

What’s included in the hourly rate?

Labour, a clean fully-equipped truck, and every tool the crew needs — hand trucks, dollies and straps. Furniture disassembly and reassembly. Loading and unloading. Secure wrapping in moving pads, with unlimited stretch wrap and tape. Floor, wall and door-frame protection. TV unmounting and custom packing. Free use of wardrobe boxes. Packing and unpacking service. Removal of packing materials when we’re done. Basic cargo protection for your household goods. Taxes and transaction fees. Stairs and long carries are included as well.

What isn’t included in the hourly rate?

Six things, all of them listed up front: the $99 flat rate for truck and gas; packing supplies such as boxes, paper and bubble wrap; a $200 handling fee for any single item over 250 lbs (piano, gun safe, pool table, treadmill, massage chair); double drive time when your two addresses are more than 10 miles apart; overnight storage; and custom crating or speciality handling for antiques and delicate pieces.

Do you charge extra for stairs or a long carry?

No. Stairs and long carries are part of the hourly rate — there is no stair fee, no elevator fee and no long-carry fee. A third-floor walk-up takes longer than a ground-floor unit, so the clock runs longer, but nothing is added on top of it.

Why is drive time billed at double?

Double drive time is standard for California household goods moves: the travel between your pickup and your delivery is billed at twice the hourly rate, because it also covers getting the truck back. Smoove only applies it when the two addresses are more than 10 miles apart. Closer than that, you aren’t charged for it at all.

Do I need an in-home estimate to get a price?

No. You can price the whole job online in a few minutes. If you’d rather show us what you have, we’ll walk through it with you over video, or come out in person. All three are free, and none of them commit you to booking.

How many movers do I need?

As a rough guide: two movers and a 16ft truck for a room or one-bedroom; three movers and a 26ft truck for a studio or two-bedroom; four for a house or three-bedroom; five for an office or commercial move. A bigger crew costs more per hour but finishes sooner, so the totals are closer than the rates suggest. If you’re between two sizes, size up — a second trip costs more than the extra mover.

How far in advance should I book?

Four to six weeks gives you the widest choice of dates, and it matters most at month-end and over summer weekends, when the calendar fills first. Short notice is still workable — book online and you’ll see live availability rather than waiting for someone to call you back.

Are you licensed and insured?

Yes. Smoove holds MTR0192675 with the California Bureau of Household Goods and Services and USDOT 3810402 with the Federal Motor Carrier Safety Administration, and carries up to $1,000,000 in general liability cover. Basic cargo protection for your household goods is included in every move. Both licence numbers are public records — look them up before you book, with us or anyone else.

Who actually shows up on move day?

Our own employees. Every mover is background-checked, trained and certified before they work a job — we don’t hire labour that morning and send it to your house. Smoove is owned by movers, which is why the crew standard is the part we’re strictest about.

What areas do you serve?

The Sacramento region and the Bay Area — more than 70 cities, from Auburn and Elk Grove through to San Jose and Walnut Creek. We also handle long-distance and interstate moves originating in either region.

More on how Smoove prices and runs your move

Do you pack for me?

Yes. Packing and unpacking are part of the hourly rate — the crew can pack the whole home, or just the kitchen and the breakables while you handle the rest. Wardrobe boxes are free to use on the day, and we take the packing materials away when we’re finished. With a full-packing job you also get complimentary plastic bins.

Do you supply boxes and packing materials?

We bring them, and they are billed separately from the hourly rate — cardboard boxes, wrapping paper, bubble wrap and the rest. Wardrobe boxes are the exception: those are free to use for the move. You are welcome to source your own boxes if you would rather.

Will you take my furniture apart and put it back together?

Yes, and it is included. Bed frames, table legs, bookcases, wall units — the crew carries the tools for it. Reassembly happens at the other end before we leave, so you are not sleeping on a mattress on the floor.

How do you handle a piano, a gun safe or other heavy items?

Any single item over 250 lbs carries a $200 handling fee — piano, gun safe, pool table, treadmill, massage chair. It is one fee per item, and it covers the extra crew, equipment and time that item takes. Tell us about it when you book so the right crew and equipment turn up.

Will my floors, walls and doorways be protected?

Yes, included. Floor runners and door-frame and wall protection go in before anything moves, and furniture is wrapped in moving pads with unlimited stretch wrap and tape. Protecting the building is as much a part of the job as protecting what is in it.

Do you handle long-distance and interstate moves?

Yes. Long-distance and interstate work is priced differently from hourly local moves — it is quoted on the specifics of the job rather than by the hour, so start with a quote and we will set the whole figure out for you before you commit. Smoove is licensed in California by the Bureau of Household Goods and Services under MTR0192675 and registered with the FMCSA under USDOT 3810402. Both are public records — look them up before you book, with us or with anyone else.

Can you store my things between dates?

Yes — storage is one of our services, for the gap between a closing date and a move-in date, or while a renovation finishes. Overnight storage is billed separately from the hourly rate. Ask for the figure when you book so it is in your number from the start.

How do I book, and can I change it later?

Booking is online and takes minutes — no call required, though someone is available seven days a week if you want one. Your order lives in your account, so you can go back in and change the details yourself rather than waiting on hold.

What should I do before the crew arrives?

Three things make the biggest difference. Have everything you are packing yourself already in sealed, labelled boxes. Reserve the elevator or the parking spot at both ends — a truck that cannot get close turns into a long carry, and the clock runs. And set aside anything movers are not permitted to carry: fuel, propane, aerosols, open paint and other flammables.

Do I need to tip the crew?

No. Tipping is not expected and never appears on your bill. If a crew does well by you and you would like to, it is welcome — but the price you were quoted is the price of the move.